TT - User contributions [en-gb]

Membership tier

2024-06-26T06:27:23Z

Wikiadmin:

* Membership Tier is use to set members what packages / bundles set they can purchase. Eg. gold members can purchase gold packages / bundles only etc.
* To create a membership tier, go to membership page, then click membership tiers tab and click create membership tier.
* Punters become a tier member if they purchased a package or bundle that has a “MEMBERSHIP TIER TO SAVE TO MEMBER” setup.
* To set up a membership tier to package, put the package as members only then select the desired membership tier.
* To set up a membership tier to bundles, put the bundles as members only then select the desired membership tier.
* Difference between MEMBERSHIP TIER TO SAVE TO MEMBER and MEMBERSHIP TIER select options:
* MEMBERSHIP TIER TO SAVE TO MEMBER - this setup is for punters to become a tier member.
* MEMBERSHIP TIER - this setup is used to hide the tier packages / bundles to non tier members. You can’t see this select option if the package / bundles is not setup as members only.
* Can a member have multiple membership tiers? Yes, by purchasing a different tier package / bundles.
* To set up a membership tier setting, go to the membership settings page, then select the membership tiers. By this you can setup the membership tier for a different expiration date and notification date for renewal.

* '''Common Questions for Membership'''
** Error in Membership Renewal link page.
*** Check the season event customisation page:
**** Membership Registration Event should be turned on.
**** Set as Master Event should be turned on.
**** Enable Renew should be turned on.
**** Event Status should be live.
*** Check if the package of the member card is correctly set up in Membership Renewal Settings.
*** Check the season event if it has the same package for the facility of the member card to be renewed.
*** If the member card has seat, check the seat in season event if it is still available.
*** Check the facility if the package / bundle is linked to svg template.
*** Check the bundles / packages of that member card in the season event if it is not hidden and it is available for purchase.
*** Disable Renewal in membership settings should be turned off.
*** Check the expiration date of the member card if it is already expired or it is already renewed.
** No notification email is sent.
*** Check the notification date in Membership settings if it is a current date.
*** Check the member cards if it is not expired.
*** Disable Renewal in membership settings should be turned off.
** No Member Card is created after purchasing in Season Event.
*** Check the Membership Registration Event if turned on.
*** The Item in Package should be a ticket type.
** The expiration date of member card is wrong after renewed or purchase.
*** Check the New Season Expiration Date in Membership Settings if it correctly setup.
*** Check the Member Card Expiration in Event Customize page if it has a value.
** No tickets are linked to member card after renewed or purchase.
*** Check the order if the punter purchased a package or a bundle.
*** Check the bundles if league events are correctly linked.
*** Item in package should be a ticket type.
*** Bundles needs time to process and save the tickets, so check the order if bundle process is finished.

Membership tier

2024-06-26T06:26:29Z

Wikiadmin:

* Membership Tier is use to set members what packages / bundles set they can purchase. Eg. gold members can purchase gold packages / bundles only etc.
* To create a membership tier, go to membership page, then click membership tiers tab and click create membership tier.
* Punters become a tier member if they purchased a package or bundle that has a “MEMBERSHIP TIER TO SAVE TO MEMBER” setup.
* To set up a membership tier to package, put the package as members only then select the desired membership tier.
* To set up a membership tier to bundles, put the bundles as members only then select the desired membership tier.
* Difference between MEMBERSHIP TIER TO SAVE TO MEMBER and MEMBERSHIP TIER select options:
* MEMBERSHIP TIER TO SAVE TO MEMBER - this setup is for punters to become a tier member.
* MEMBERSHIP TIER - this setup is used to hide the tier packages / bundles to non tier members. You can’t see this select option if the package / bundles is not setup as members only.
* Can a member have multiple membership tiers? Yes, by purchasing a different tier package / bundles.
* To set up a membership tier setting, go to the membership settings page, then select the membership tiers. By this you can setup the membership tier for a different expiration date and notification date for renewal.

* '''Common Questions for Membership'''
** Error in Membership Renewal link page.
*** Check the season event customisation page:
**** Membership Registration Event should be turned on.
**** Set as Master Event should be turned on.
**** Enable Renew should be turned on.
**** Event Status should be live.
*** Check if the package of the member card is correctly set up in Membership Renewal Settings.
*** Check the season event if it has the same package for the facility of the member card to be renewed.
*** If the member card has seat, check the seat in season event if it is still available.
Check the facility if the package / bundle is linked to svg template.
*** Check the bundles / packages of that member card in the season event if it is not hidden and it is available for purchase.
*** Disable Renewal in membership settings should be turned off.
*** Check the expiration date of the member card if it is already expired or it is already renewed.
** No notification email is sent.
*** Check the notification date in Membership settings if it is a current date.
*** Check the member cards if it is not expired.
*** Disable Renewal in membership settings should be turned off.
** No Member Card is created after purchasing in Season Event.
*** Check the Membership Registration Event if turned on.
*** The Item in Package should be a ticket type.
** The expiration date of member card is wrong after renewed or purchase.
*** Check the New Season Expiration Date in Membership Settings if it correctly setup.
*** Check the Member Card Expiration in Event Customize page if it has a value.
** No tickets are linked to member card after renewed or purchase.
*** Check the order if the punter purchased a package or a bundle.
*** Check the bundles if league events are correctly linked.
*** Item in package should be a ticket type.
*** Bundles needs time to process and save the tickets, so check the order if bundle process is finished.

Membership tier

2024-06-26T06:04:20Z

Wikiadmin:

Membership tier

2024-06-26T06:03:21Z

Wikiadmin:

Membership tier

2024-06-26T06:01:26Z

Wikiadmin:

* Membership Tier is use to set members what packages / bundles set they can purchase. Eg. gold members can purchase gold packages / bundles only etc.

Membership tier

2024-06-26T06:01:09Z

Wikiadmin: Created page with "** Membership Tier is use to set members what packages / bundles set they can purchase. Eg. gold members can purchase gold packages / bundles only etc."

** Membership Tier is use to set members what packages / bundles set they can purchase. Eg. gold members can purchase gold packages / bundles only etc.

Main Page

2024-06-26T06:00:18Z

Wikiadmin:

* [[third_party_import|Third Party Import]]

* [[apple_pay_integration|Apple Pay Integration]]

* checkout as guest will disable the created user

* anything updated in org settings or system settings will need a clear cache

* [[membership_tier|Membership Tier]]

Main Page

2024-03-13T06:11:24Z

Wikiadmin:

Main Page

2024-03-13T06:10:50Z

Wikiadmin:

* [[third_party_import|Third Party Import]]

* [[apple_pay_integration|Apple Pay Integration]]

* checkout as guest will disable the created user

* anything org settings or system settings will need a clear cache

Apple pay integration

2024-03-13T06:09:17Z

Wikiadmin:

== Steps for apple pay integration ==

#create the merchant ID: https://developer.apple.com/account/resources/identifiers/list/merchant
#Create a payment processing certificate: https://developer.apple.com/account/resources/identifiers/list/merchant
##find the merchant id created from step 1.
##Under Apple Pay Payment Processing Certificate, click Create Certificate.
##use cardstream csr file or cert file from MMS
##download the file and use that for CS cert upload
#Register a merchant domain: https://developer.apple.com/account/resources/identifiers/list/merchant
##find the merchant id created from step 1.
##scroll down to merchant domains and click add domain
##this is for the website that will be using this merchant id
#Create a merchant identity certificate: https://developer.apple.com/account/resources/identifiers/list/merchant
##find the merchant id created from step 1.
##create an Apple Pay Merchant Identity Certificate
##create the cert using MAC keychain: https://developer.apple.com/help/account/create-certificates/create-a-certificate-signing-request
##upload the generated csr file to back to apple "xxx.certSigningrequest file"
##download the new cert and send it to a MAC then double click it to send it to keychain
##right-click that certificate (probably named "Merchant ID: merchant...." from within keychain access.app (you may need to expand the private key entry to see the certificate under it) and select "Export 'Merchant ID merchant....' ". This will default to exporting a xxxx.p12 file to your desktop.
##input a password for the exported .p12 file and save it in mac
##do the script below using mac terminal app, make sure to rename .p12 to the file name you're using
##openssl pkcs12 -in ApplePayMerchantIdentity_and_privatekey.p12 -out ApplePay.crt.pem -clcerts -nokeys
##openssl pkcs12 -in ApplePayMerchantIdentity_and_privatekey.p12 -out ApplePay.key.pem -nocerts
##remember the passphrase you use since that will be used for the config
##for the passwords asked or passphrase just use the password used during the .p12 export
##the 2 generated .pem files will be used for the config
#dont forget to update system settings to use the merchant id created from step 1

Apple pay integration

2024-03-13T06:08:52Z

Wikiadmin:

== Steps for apple pay integration ==

#create the merchant ID: https://developer.apple.com/account/resources/identifiers/list/merchant
#Create a payment processing certificate: https://developer.apple.com/account/resources/identifiers/list/merchant
##find the merchant id created from step 1.
##Under Apple Pay Payment Processing Certificate, click Create Certificate.
##use cardstream csr file or cert file from MMS
##download the file and use that for CS cert upload
#Register a merchant domain: https://developer.apple.com/account/resources/identifiers/list/merchant
##find the merchant id created from step 1.
##scroll down to merchant domains and click add domain
##this is for the website that will be using this merchant id
#Create a merchant identity certificate: https://developer.apple.com/account/resources/identifiers/list/merchant
##find the merchant id created from step 1.
##create an Apple Pay Merchant Identity Certificate
##create the cert using MAC keychain: https://developer.apple.com/help/account/create-certificates/create-a-certificate-signing-request
##upload the generated csr file to back to apple "xxx.certSigningrequest file"
##download the new cert and send it to a MAC then double click it to send it to keychain
##right-click that certificate (probably named "Merchant ID: merchant...." from within keychain access.app
(you may need to expand the private key entry to see the certificate under it) and select "Export 'Merchant ID merchant....' ".
This will default to exporting a xxxx.p12 file to your desktop.
##input a password for the exported .p12 file and save it in mac
##do the script below using mac terminal app, make sure to rename .p12 to the file name you're using
##openssl pkcs12 -in ApplePayMerchantIdentity_and_privatekey.p12 -out ApplePay.crt.pem -clcerts -nokeys
##openssl pkcs12 -in ApplePayMerchantIdentity_and_privatekey.p12 -out ApplePay.key.pem -nocerts
##remember the passphrase you use since that will be used for the config
##for the passwords asked or passphrase just use the password used during the .p12 export
##the 2 generated .pem files will be used for the config
#dont forget to update system settings to use the merchant id created from step 1

Apple pay integration

2024-03-13T06:04:46Z

Wikiadmin:

== Steps for apple pay integration ==

#. create the merchant ID: https://developer.apple.com/account/resources/identifiers/list/merchant
#. Create a payment processing certificate: https://developer.apple.com/account/resources/identifiers/list/merchant
* find the merchant id created from step 1.
* Under Apple Pay Payment Processing Certificate, click Create Certificate.
* use cardstream csr file or cert file from MMS
* download the file and use that for CS cert upload
#. Register a merchant domain: https://developer.apple.com/account/resources/identifiers/list/merchant
* find the merchant id created from step 1.
* scroll down to merchant domains and click add domain
* this is for the website that will be using this merchant id
#. Create a merchant identity certificate: https://developer.apple.com/account/resources/identifiers/list/merchant
* find the merchant id created from step 1.
* create an Apple Pay Merchant Identity Certificate
* create the cert using MAC keychain: https://developer.apple.com/help/account/create-certificates/create-a-certificate-signing-request
* upload the generated csr file to back to apple "xxx.certSigningrequest file"
* download the new cert and send it to a MAC then double click it to send it to keychain
* right-click that certificate (probably named "Merchant ID: merchant...." from within keychain access.app
(you may need to expand the private key entry to see the certificate under it) and select "Export 'Merchant ID merchant....' ".
This will default to exporting a xxxx.p12 file to your desktop.
* input a password for the exported .p12 file and save it in mac
* do the script below using mac terminal app, make sure to rename .p12 to the file name you're using
* openssl pkcs12 -in ApplePayMerchantIdentity_and_privatekey.p12 -out ApplePay.crt.pem -clcerts -nokeys
* openssl pkcs12 -in ApplePayMerchantIdentity_and_privatekey.p12 -out ApplePay.key.pem -nocerts
* remember the passphrase you use since that will be used for the config
* for the passwords asked or passphrase just use the password used during the .p12 export
* the 2 generated .pem files will be used for the config
#. dont forget to update system settings to use the merchant id created from step 1

Apple pay integration

2024-03-13T06:03:19Z

Wikiadmin: Created page with "== Steps for apple pay integration == 1. create the merchant ID: https://developer.apple.com/account/resources/identifiers/list/merchant 2. Create a payment processing certificate: https://developer.apple.com/account/resources/identifiers/list/merchant - find the merchant id created from step 1. - Under Apple Pay Payment Processing Certificate, click Create Certificate. - use cardstream csr file or cert file from MMS - download the file and use that for CS cert uplo..."

== Steps for apple pay integration ==

1. create the merchant ID: https://developer.apple.com/account/resources/identifiers/list/merchant
2. Create a payment processing certificate: https://developer.apple.com/account/resources/identifiers/list/merchant
- find the merchant id created from step 1.
- Under Apple Pay Payment Processing Certificate, click Create Certificate.
- use cardstream csr file or cert file from MMS
- download the file and use that for CS cert upload
3. Register a merchant domain: https://developer.apple.com/account/resources/identifiers/list/merchant
- find the merchant id created from step 1.
- scroll down to merchant domains and click add domain
- this is for the website that will be using this merchant id
4. Create a merchant identity certificate: https://developer.apple.com/account/resources/identifiers/list/merchant
- find the merchant id created from step 1.
- create an Apple Pay Merchant Identity Certificate
- create the cert using MAC keychain: https://developer.apple.com/help/account/create-certificates/create-a-certificate-signing-request
- upload the generated csr file to back to apple "xxx.certSigningrequest file"
- download the new cert and send it to a MAC then double click it to send it to keychain
- right-click that certificate (probably named "Merchant ID: merchant...." from within keychain access.app
(you may need to expand the private key entry to see the certificate under it) and select "Export 'Merchant ID merchant....' ".
This will default to exporting a xxxx.p12 file to your desktop.
- input a password for the exported .p12 file and save it in mac
- do the script below using mac terminal app, make sure to rename .p12 to the file name you're using
- openssl pkcs12 -in ApplePayMerchantIdentity_and_privatekey.p12 -out ApplePay.crt.pem -clcerts -nokeys
- openssl pkcs12 -in ApplePayMerchantIdentity_and_privatekey.p12 -out ApplePay.key.pem -nocerts
- remember the passphrase you use since that will be used for the config
- for the passwords asked or passphrase just use the password used during the .p12 export
- the 2 generated .pem files will be used for the config
5. dont forget to update system settings to use the merchant id created from step 1

Main Page

2024-03-13T06:02:52Z

Wikiadmin:

* [[third_party_import|Third Party Import]]

* [[apple_pay_integration|Apple Pay Integration]]

Main Page

2024-03-13T06:02:07Z

Wikiadmin:

[[third_party_import|Third Party Import]]

[[apple_pay_integration|Apple Pay Integration]]

Main Page

2024-03-13T06:02:00Z

Wikiadmin:

[[third_party_import|Third Party Import]]
[[apple_pay_integration|Apple Pay Integration]]

Third party import

2024-02-01T09:54:28Z

Wikiadmin:

* '''Description'''
** This will allow importing attendees from 3rd party ticketing system. Imported attendees will be scannable using our own scanners and will be recorded in the system as sales and will have their own Order record.

* '''Import File Requirements'''
** '''ORDERREF (required)''' - The order reference assigned to the attendee. Multiple attendees can have the same order reference.
** '''CUSTOMERFORENAME (required)''' - Attendee First Name
** '''CUSTOMERSURNAME (required)''' - Attendee Last Name
** '''EMAIL (optional)''' - Attendee Email
** '''ADD1 (required)''' - Attendee Address
** '''TOWN (required)''' - Attendee Town/City
** '''POSTCODE (required)''' - Attendee Post Code
** '''TICKETTYPE (required)''' - Will be filled up by TT, This is the package that will be connected to the attendee
** '''BARCODE (required)''' - The barcode or QR code from the 3rd party ticketing system. This can be in any format as long as it does not exceed 50 characters. Note: The same barcode can be used by multiple attendees provided they are all in different events. No 2 attendees can share the same barcode for 1 event.

Third party import

2024-02-01T09:32:58Z

Wikiadmin:

Third party import

2024-02-01T09:30:11Z

Wikiadmin:

* '''Description'''
** This will allow importing attendees from 3rd party ticketing system

Third party import

2024-02-01T09:29:49Z

Wikiadmin:

# Description
** This will allow importing attendees from 3rd party ticketing system

Third party import

2024-02-01T09:28:39Z

Wikiadmin: Created page with "# Description"

# Description

Main Page

2024-02-01T08:21:00Z

Wikiadmin:

[[third_party_import|Third Party Import]]

Main Page

2024-01-18T09:31:04Z

Wikiadmin: Blanked the page