Membership tier: Difference between revisions

From TT
No edit summary
No edit summary
Line 1: Line 1:
* Membership Tier is use to set members what packages / bundles set they can purchase. Eg. gold members can purchase gold packages / bundles only etc.
* Membership Tier is use to set members what packages / bundles set they can purchase. Eg. gold members can purchase gold packages / bundles only etc.
* To create a membership tier, go to membership page, then click membership tiers tab and click create membership tier.
* Punters become a tier member if they purchased a package or bundle that has a “MEMBERSHIP TIER TO SAVE TO MEMBER” setup.
* To set up a membership tier to package, put the package as members only then select the desired membership tier.
* To set up a membership tier to bundles, put the bundles as members only then select the desired membership tier.
* Difference between MEMBERSHIP TIER TO SAVE TO MEMBER and MEMBERSHIP TIER select options:
* MEMBERSHIP TIER TO SAVE TO MEMBER - this setup is for punters to become a tier member.
* MEMBERSHIP TIER - this setup is used to hide the tier packages / bundles to non tier members. You can’t see this select option if the package / bundles is not setup as members only.
* Can a member have multiple membership tiers? Yes, by purchasing a different tier package / bundles.
* To set up a membership tier setting, go to the membership settings page, then select the membership tiers. By this you can setup the membership tier for a different expiration date and notification date for renewal.
* '''Common Questions for Membership'''
** Error in Membership Renewal link page.
*** Check the season event customisation page:
Membership Registration Event should be turned on.
Set as Master Event should be turned on.
Enable Renew should be turned on.
Event Status should be live.
*** Check if the package of the member card is correctly set up in Membership Renewal Settings.

Revision as of 06:03, 26 June 2024

  • Membership Tier is use to set members what packages / bundles set they can purchase. Eg. gold members can purchase gold packages / bundles only etc.
  • To create a membership tier, go to membership page, then click membership tiers tab and click create membership tier.
  • Punters become a tier member if they purchased a package or bundle that has a “MEMBERSHIP TIER TO SAVE TO MEMBER” setup.
  • To set up a membership tier to package, put the package as members only then select the desired membership tier.
  • To set up a membership tier to bundles, put the bundles as members only then select the desired membership tier.
  • Difference between MEMBERSHIP TIER TO SAVE TO MEMBER and MEMBERSHIP TIER select options:
  • MEMBERSHIP TIER TO SAVE TO MEMBER - this setup is for punters to become a tier member.
  • MEMBERSHIP TIER - this setup is used to hide the tier packages / bundles to non tier members. You can’t see this select option if the package / bundles is not setup as members only.
  • Can a member have multiple membership tiers? Yes, by purchasing a different tier package / bundles.
  • To set up a membership tier setting, go to the membership settings page, then select the membership tiers. By this you can setup the membership tier for a different expiration date and notification date for renewal.
  • Common Questions for Membership
    • Error in Membership Renewal link page.
      • Check the season event customisation page:

Membership Registration Event should be turned on. Set as Master Event should be turned on. Enable Renew should be turned on. Event Status should be live.

      • Check if the package of the member card is correctly set up in Membership Renewal Settings.