Membership tier

• Membership Tier is use to set members what packages / bundles set they can purchase. Eg. gold members can purchase gold packages / bundles only etc.
• To create a membership tier, go to membership page, then click membership tiers tab and click create membership tier.
• Punters become a tier member if they purchased a package or bundle that has a “MEMBERSHIP TIER TO SAVE TO MEMBER” setup.
• To set up a membership tier to package, put the package as members only then select the desired membership tier.
• To set up a membership tier to bundles, put the bundles as members only then select the desired membership tier.
• Difference between MEMBERSHIP TIER TO SAVE TO MEMBER and MEMBERSHIP TIER select options:
• MEMBERSHIP TIER TO SAVE TO MEMBER - this setup is for punters to become a tier member.
• MEMBERSHIP TIER - this setup is used to hide the tier packages / bundles to non tier members. You can’t see this select option if the package / bundles is not setup as members only.
• Can a member have multiple membership tiers? Yes, by purchasing a different tier package / bundles.
• To set up a membership tier setting, go to the membership settings page, then select the membership tiers. By this you can setup the membership tier for a different expiration date and notification date for renewal.

• Common Questions for Membership
  • Error in Membership Renewal link page.
    • Check the season event customisation page:
      • Membership Registration Event should be turned on.
      • Set as Master Event should be turned on.
      • Enable Renew should be turned on.
      • Event Status should be live.
    • Check if the package of the member card is correctly set up in Membership Renewal Settings.